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High Capacity Cyan Ink Cartridge for Epson T212XL220
This Cartridge may be used with the following printers:
Epson
WorkForce WF-2830
WorkForce WF-2850
WorkForce XP-4100
WorkForce XP-4105
Please select an issue you might be having with your cartridge
To ensure continued operation of your aftermarket printer cartridges, please follow these step-by-step instructions to Disable Automatic Firmware Updates on your printer.
1. On the printers LCD screen, locate the "settings" icon on the main screen and press to select.
2. Scroll down and and select "Firmware Update"
3. If the "Notifications" option indicates "ON" follow the next steps to disable:
4. Select the "Notification" Option
5. The "Notifications" are now turned off.
6. If the "Notifications" Options is already "OFF" no action is required.
*** Not all firmware updates disable cartridges, and some may contain important security updates. We suggest reviewing firmware release notes and periodically checking for critical security updates from your printer manufacturer so you can make an informed decision whether to install a particular firmware revision.***
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you receive an error message stating that the “alignment failed” or that the ”alignment could not be completed”, this may indicate that the printer is not properly recognizing the cartridge.
Remove the cartridge from your printer and locate the chip. Ensure that the chip is in place; and if so, you will want to clean it from any obstruction or debris as this may be preventing the alignment from completing.
Using a lint free cloth (such as a coffee filter), gently wipe the chip to remove any obstruction or debris.
Reinstall your cartridge into the printer (making sure it clicks into place), and attempt the alignment process again.
If the error continues, it may be necessary to perform a cleaning cycle to improve the quality of the print and allow the alignment process to be completed. Every printer is different so please consult your printer’s user manual for instructions on performing a cleaning cycle on your printer.
If you are not able to perform a cleaning cycle or if the alignment fails even after performing a cleaning cycle, please ensure that the scanner glass is clean and free from fingerprints or debris (this applies to certain models only).
If these steps do not allow the printer to align the cartridge(s), you will need to return the cartridge(s) to the place of purchase.
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you encounter a blinking light or an error stating that a cartridge is missing or damaged, please attempt the following procedures as possible solutions to correct the problem.
Please note: if you have just installed your cartridge and are receiving this message, please follow the steps below.
However, if you have been printing for awhile, it is very likely that your cartridge is out of ink and will need to be replaced.
Begin by removing the cartridge that is causing the error from its cradle.
Once the cartridge is removed, confirm that there is a chip intact and in the correct location.
If the chip is missing, you should return the cartridge to its place of purchase.
If the chip is in place, you may need to clean it from any type of obstruction or debris as this may be the cause of the error.
To clean the chip you may use a pencil eraser.
Gently brush the chip with the eraser to remove any potential obstruction or debris.
Or, you may use any type of lint free cloth such as a coffee filter.
Gently wipe the chip with the cloth, again removing any type of obstruction or debris.
Once this is complete, replace the cartridge in the cradle, close the lid and then follow any on screen prompts that may appear.
If the problem persists after returning the cartridge to its cradle, there may be some dried ink obstructing the window at the bottom of the cartridge.
Turn your printer off, disconnect the power supply and let the cartridges sit in your printer for 1 hour.
After 1 hour has passed, turn the printer on, remove and reinstall the trouble cartridge(s) and try your print again.
If you have attempted these procedures and encounter the same error, there is most likely an electrical problem with the cartridge, and you should return the cartridge to the place of purchase.
If you have cartridges installed in your machine or are installing cartridges and receive an error message stating "Cannot recognize ink cartridge. Try installing again" we apologize for the inconvenience. Epson has issued a firmware update that affects your printer model and the use of this cartridge.
To request a replacement item for your printer, please send the following information to support@cartridge-support.com:
1. What printer are you using? 2. Where was your product purchased? 3. What is the cartridge code(s)? (The cartridge code is located on a small green label on the side of the cartridge. There will be a number such as "6.2" listed on this green label. Please provide this information. If you have multiple cartridges, please provide all cartridges codes and a replacement will be sent for each code you provide. 4. Shipping address for the replacement product to be shipped to. Please be sure to include city, state and zip code.
Once your information is received and verified, replacement product will be shipped via 2nd day service. Requests submitted without all of the information may be delayed further.
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you have just installed a cartridge and notice that the ink gauge displays low or no ink level, begin by removing the cartridge that is causing the error from its cradle.
Once the cartridge is removed, confirm that there is a chip intact and in the correct location.
If the chip is missing, you should return the cartridge to its place of purchase.
If the chip is in place, you may need to clean it from any type of obstruction or debris as this may be the cause of the error.
To clean the chip you may use a pencil eraser. Gently brush the chip with the eraser to remove any potential obstruction or debris.
Or, you may use any type of lint free cloth such as a coffee filter. Gently wipe the chip with the cloth, again removing any type of obstruction or debris.
Once this is complete, replace the cartridge in the cradle, close the lid and then follow any on screen prompts that may appear.
If your new replacement cartridge still does not show a correct ink level, there is likely a problem with the chip; and you should contact the place of purchase.
If your cartridge has been installed and you have been printing fine for awhile, your cartridge is running low on ink and should be replaced soon. Please visit the page entitled "Low (or empty) ink level" for more information
If your cartridge has been installed for awhile and you have been printing fine, your cartridge is running low on ink and should be replaced soon.
You may continue to print until the printer no longer recognizes that the cartridge is installed. At this time, you will need to replace the cartridge in order to continue printing.
Once the cartridge is replaced, the cartridge will once again be recognized and show an accurate ink level.
If you just installed your cartridge and are receiving a low ink message, please visit the page entitled "I just installed my inkjet cartridge, and it is showing a low (or empty) ink level"
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you encounter an error message stating that "you have not installed genuine Epson ink cartridges", you will need to continue through this error message to allow your printer to print your document.
Simply follow the on-screen instructions to continue through this error message (if applicable), and select "continue".
If prompted to continue using this ink, be sure to choose "yes". Selecting "no" will not allow your printer to use these cartridges.
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you encounter a blinking light or an error stating that a cartridge is missing or damaged, please attempt the following procedures as possible solutions to correct the problem.
Please note: if you have just installed your cartridge and are receiving this message, please follow the steps below.
However, if you have been printing for awhile, it is very likely that your cartridge is out of ink and will need to be replaced.
Begin by removing the cartridge that is causing the error from its cradle.
Once the cartridge is removed, confirm that there is a chip intact and in the correct location.
If the chip is missing, you should return the cartridge to its place of purchase.
If the chip is in place, you may need to clean it from any type of obstruction or debris as this may be the cause of the error.
To clean the chip you may use a pencil eraser.
Gently brush the chip with the eraser to remove any potential obstruction or debris.
Or, you may use any type of lint free cloth such as a coffee filter.
Gently wipe the chip with the cloth, again removing any type of obstruction or debris.
Once this is complete, replace the cartridge in the cradle, close the lid and then follow any on screen prompts that may appear.
If the problem persists after returning the cartridge to its cradle, there may be some dried ink obstructing the window at the bottom of the cartridge.
Turn your printer off, disconnect the power supply and let the cartridges sit in your printer for 1 hour.
After 1 hour has passed, turn the printer on, remove and reinstall the trouble cartridge(s) and try your print again.
If you have attempted these procedures and encounter the same error, there is most likely an electrical problem with the cartridge, and you should return the cartridge to the place of purchase.
The cartridge and printer used in this video may not look identical to yours, but the same
procedures used in this video may be used for the cartridge you have chosen to troubleshoot.
If you have printed a document and are unsatisfied with the print quality, please remove the cartridge from your printer. You can access the cartridge by following the same procedure you would to change your inkjet cartridge. This is usually accomplished by pressing a series of buttons. Please consult your printer’s user manual for instructions for your printer, if necessary.
Once the cartridge is out of your printer, you will need to ensure that you have removed the pull tab that covers the vent at the top left corner of the cartridge. You will also need to ensure that the silver seal on the bottom of the cartridge has been punctured by the printer.
If you have already removed the pull tab and the seal has been pierced, please reinstall your cartridge. You may need to perform a cleaning cycle to improve the quality of your print.
This video will show you an example of how to perform a cleaning cycle through your printer's LCD screen.
If your printer does not have an LCD screen, please select the troubleshooting for "Performing a Cleaning Cycle from your Computer" for further assistance. You may also consult your printer's user manual or the manufacturer's website for instructions on how to perform a cleaning cycle on your printer.
Using the arrow keys, scroll to setup and press OK
Scroll to Maintenance and press OK
Next scroll to Head Cleaning and press OK
Press Start to begin the cleaning.
The cleaning cycle will take a few minutes to complete.
Once the cleaning cycle is complete, select Finish.
If the print is still unsatisfactory, you may perform another cleaning cycle. Please be aware that cleaning your printhead does consume ink; and therefore, should only be completed when necessary.
If the print quality is unsatisfactory after performing the cleaning cycles, let the cartridges sit in your printer for 1 hour. After 1 hour has passed, try your print again. You may find it helpful to remove the cartridge from the printer and reinstall at this point, but please confirm that the print is still poor after the cartridge has sat undisturbed for an hour before trying this last step.
If you have performed all these steps and the print quality is still unsatisfactory, you may need to replace your inkjet cartridge.
Always be sure to follow the Manufacturer's instructions to gently shake a replacement cartridge with the print port down 4-5 times while still in the sealed bag before installing into your printer as this may help to prevent print quality issues.
A small electrical patch containing contacts which stores information for interaction between the cartridge and the printer. Not all inkjet cartridges have a chip. Most inkjet cartridges contain a flexible ribbon (called a "flex ribbon") that contains the information for interaction with the printer.
A plastic part used to protect the contacts and nozzle plate during transportation and before use.
A cartridge that is made entirely of new components to resemble the OEM. Sometimes the cartridge only resembles the OEM on the exterior however most cases resemble the OEM both internally and externally.
A series of copper squares that makes contact and communicates with the printer.
The portion of the printer where the inkjet cartridges are installed. This device also carries the inkjet cartridges back and forth across the page creating the desired image.
Prints blue shades
Dye based inks are typically found in color cartridges; however, there are some cases where black cartridges are dye based (photo blacks are dye based). Dye based inks are not water proof or water resistant. They are available in a variety of shades which aids in the color matching to the OEM.
A cartridge that contains foam in one or more areas of the cartridge. The foam acts as a sponge holding the ink in the cartridge however adequately releasing the ink as needed when the space becomes available in the ink reservoir.
An integrated inkjet cartridge has a nozzle plate (printhead) installed on the cartridge along with an electric flexible ribbon connecting the nozzle plate to the electrical contact that interact with the printer.
Prints red shades
A non-integrated inkjet cartridge does not have a nozzle plate included on the cartridge. The nozzle plate for these types of cartridges is included in the printer. The printhead is a consumable item; in some cases, however, in others the printhead is not replaceable. In most cases the chip can be replaced on these style cartridges allowing them to respond to the printers exactly like the original.
Consists of a series of tiny holes that eject ink to form an image or text when instructed to do so by the computer through communication of the chip or flex ribbon.
Original Equipment Manufacturer; the brand new product produced by the company that produced the printer (i.e. HP, Lexmark, Dell, etc)
At times, OEM manufacturers make updates to ink cartridges and/or printer firmware that will cause printers to produce an error message that states “older generation” upon the installation of a cartridge. This firmware update requires that a customer purchase an OEM for their printer or insert a “newer generation” cartridge in order for the printer to function properly. This affects OEM as well as remanufactured cartridges. Inkjet remanufacturers are able to stay on top of these updates and begin producing the “newer generation” cartridges as soon as possible. For more information on these updates, click here for the HP 61 series or click here for the HP 950/951 series.
Lighter shades of black which allows for more color combinations and more "life-like" photographs.
Lighter shades of blue which allows for more color combinations and more "life-like" photographs [i.e. better flesh tones]
Lighter shades of red which allows for more color combinations and more "life-like" photographs [i.e. better flesh tones]
To pull ink from the foam or ink reservoir down to the nozzles preparing them for printing. This is a regular operation performed by the printer, but can also be manually performed to aid in producing an acceptable print.
A cartridge that has no foam inside and consists either of a bag/lining or a series of channels and canals. Both of these mechanisms adequately dispense the ink at the correct rate.
Pigment based inks are typically found in black cartridges; however, there are some cases where color cartridges are pigment based (some Epson, Kodak, and some wide format printer applications). Pigment based inks are water resistant and fade resistant; however, they do not come in many shades so color matching to the OEM is difficult. Pigment based inks also have a higher cost associated with them than do the dye based inks.
An inkjet spittoon is a component in inkjet printers that collects the ink that is removed from the cartridge when the inkjet is primed. This spittoon (sometimes called a reservior) can be either a plastic tray or a piece of foam that absorbs the excess ink. Some of the ink can dry (which makes the foam not absorb as well), and the ink that isn’t absorbed sits in the bottom of the printer. This is how ALL inkjet printers work, which is why it is never a good idea to move an inkjet printer as there will more than likely be ink in the bottom (especially older printers or printers that are used a lot).
A cartridge that is foam based and contains 3 different colors of ink in one cartridge. Typically these colors of ink are Cyan/Magenta/Yellow however there are photo cartridges that contain Photo Cyan/Photo Magenta/Photo Black.
