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HP Firmware Update May Block Your Cartridge - Here's What to Do
HP recently released a firmware update that prevents certain remanufactured inkjet and toner cartridges from working. If you're already affected, we'll replace your cartridge. If you haven't updated yet, you can disable automatic updates to avoid the issue.
Already Affected?
If your cartridge stopped working after the update
Still have questions or need personal assistance? Contact our support team through the live chat in the bottom right corner of this page, and we'll help you right away.
